GuaranteeIf you are in any way dissatisfied with your Picturewatch timepiece simply return it to us within 14 days and we will replace it or refund in full without question. This guarantee does not affect your statutory rights.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk
Terms of Picturewatch 3-Year International Renewable Guarantee Congratulations on having chosen a genuine Picturewatch. Your watch has been manufactured and tested to meet the strictest standards of quality.
Only Picturewatch, Coinwatch and its appointed agents are authorised to provide Guarantee Service. Please return the watch to either your Coinwatch/Picturewatch retailer or the service centre nearest you for Guarantee service. Your Picturewatch is guaranteed worldwide to be free of any defects in workmanship or materials, excluding damage caused by careless handling, normal wear and tear or unauthorised tampering, for 3 years* from the date of purchase.
On presentation of the guarantee card, duly filled out and dated, any Picturewatch retailer or service centre will arrange repair of the watch free of charge. No other claims under warranty other than those indicated herein will be admitted. Mailing expenses are payable by the sender.
*Renewable Option By presenting your Picturewatch with your Guarantee card for a battery charge, inspection and service every 3 years, your guarantee will be renewed for a further 3 years. A small fee applies to this service (currently £20.00 inclusive of registered post for the return of your watch).
Your Original Artwork/Photograph We always make every effort to return all original artwork/media however this cannot be guaranteed. We understand that photographs can be very personal, should be sending an image that would not wish to lose, we recommend that you either scan the image and e-mail it to us or send it to us by registered post. Picturewatch accepts no liability for lost or non-returned media.
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