Picturewatch - Personalised Watches with Pictures
View or Pay for Your OrderCall Picturewatch on 01952 510051

About Us

Picturewatch is brought to you by Coinwatch (UK) Limited. The unique feature of Picturewatch timepieces is that you can have any image, photo, logo, badge or crest - infact, as long as it fits - you can have anything on the face of your Picturewatch. High grade stainless steel cases and genuine Swiss movements demonstrate the true quality of these elegant timepieces.

Our Contact details:
Picturewatch
PO Box 576,
Shrewsbury,
Shropshire,
SY5 6WH,
United Kingdom
Phone: +44 01952 510051
Fax: +44 01952 510765
Email: picturewatch@crown-lane.co.uk

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any timepieces that you wish to purchase to your order. After you have finished your selection, click on 'Add To Order' and you will be asked for a few details that we need to be able to complete the order.

Picturewatch welcomes any major credit card, payment will appear on your statement as 'COINWATCH'. Alternatively, you can print the order form available on the site and post it to us together with your card details, a cheque or postal orders made payable to Picturewatch.


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Shipping And Handling

Current charge for orders is £5.50 for despatch of orders by Royal Mail Special Delivery within UK. Overseas is £8.50 for International Registered Post.

Delivery Schedule

Picturewatch timepieces are delivered by Royal Mail Special Delivery within 7 - 10 days from receipt of your order subject to availability.

If you request an image that we do not have on file, this may take a little longer.

Customers will be informed of any delays and/or non-availability and, if applicable, alternative choice(s).

Tax Charges

Prices stated include 17.5% Value Added Tax for orders made from the UK and other European Union countries. All orders outside these countries are VAT free.

Credit Card Security

lockSSL is used on the 'checkout' pages of the Picturewatch website. SSL encrypts data, like credit cards numbers (as well other personally identifiable information), which prevents people from stealing your information for malicious intent. You can tell that you're on an SSL protected page when the address in the address bar starts with "https" and there is a padlock icon at the bottom of the page.

Guarantee

If you are in any way dissatisfied with your Picturewatch timepiece simply return it to us within 14 days and we will replace it or refund in full without question. This guarantee does not affect your statutory rights.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk

Terms of Picturewatch 3-Year International Renewable Guarantee
Congratulations on having chosen a genuine Picturewatch. Your watch has been manufactured and tested to meet the strictest standards of quality.

Only Picturewatch, Coinwatch and its appointed agents are authorised to provide Guarantee Service. Please return the watch to either your Coinwatch/Picturewatch retailer or the service centre nearest you for Guarantee service.
Your Picturewatch is guaranteed worldwide to be free of any defects in workmanship or materials, excluding damage caused by careless handling, normal wear and tear or unauthorised tampering, for 3 years* from the date of purchase.

On presentation of the guarantee card, duly filled out and dated, any Picturewatch retailer or service centre will arrange repair of the watch free of charge. No other claims under warranty other than those indicated herein will be admitted. Mailing expenses are payable by the sender.

*Renewable Option
By presenting your Picturewatch with your Guarantee card for a battery charge, inspection and service every 3 years, your guarantee will be renewed for a further 3 years. A small fee applies to this service (currently £20.00 inclusive of registered post for the return of your watch).

Your Original Artwork/Photograph
We always make every effort to return all original artwork/media however this cannot be guaranteed. We understand that photographs can be very personal, should be sending an image that would not wish to lose, we recommend that you either scan the image and e-mail it to us or send it to us by registered post. Picturewatch accepts no liability for lost or non-returned media.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01952 510051 (International +44 01952 510051) or fax us on +44 01952 510765 or write to us at Picturewatch, PO Box 576, Shrewsbury, Shropshire, SY5 6WH, United Kingdom

Privacy Policy

Picturewatch do not disclose customers' information to third parties other than to its parent and sister Companies Crown Lane Services Ltd, and Award Productions Ltd and Coinwatch (UK) Ltd, as part of the order fulfilment. In this case, the third parties will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart.

Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes


Personalised Picture Watches
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